Frequently Asked Questions
Find answers to common questions about our private tours, logistics, and more.
Are your tours private or part of large groups?
All our main tours are designed to be 100% private experiences. We believe your vacation time is precious, so the itinerary, vehicle, and certified guide will be dedicated exclusively to you and your group, ensuring a flexible pace and personalized service.Where is the meeting point for the tour?
For your convenience, you don’t need to travel anywhere. Most of our tours include pick-up and drop-off service directly at your hotel or accommodation (in the Lisbon, Porto, or other previously arranged areas).What is included in the reservation price?
Our tours are designed so you don’t have to worry about logistics. Generally, the price includes: comfortable transportation in a private vehicle, a certified guide specializing in the destination, priority entrance (Skip-the-line) to the monuments listed in the itinerary, and lunch at typical Portuguese restaurants (terms apply depending on the specific route). All exceptions or extras will be clearly detailed on each tour page.In which languages are the tours conducted?
Our local guides are multilingual. We can conduct your tour fluently in Portuguese, English, Spanish, and French. Please select your preferred language at the time of booking.What is the cancellation policy?
We understand that travel plans can change. We offer completely free cancellation up to 24 hours before the start of the activity, with a full refund. Keep your plans flexible and travel with peace of mind.
Accessibility and Customization
We strive to accommodate all our guests. Please contact us in advance if you have mobility needs or special requests, and we will do our best to tailor the itinerary to suit your interests.
